Refund policy

We hope you love your skincare products! If for any reason you’re not satisfied, we offer returns within 7 days of receiving your order.

Eligibility:

• Products must be unopened, unused, and in their original packaging.

• Opened or used products are not eligible for return unless they arrive damaged or defective.

Damaged or Defective Items:

If your item arrives damaged or defective, please contact us within 7 days of receiving it. We’ll gladly offer a replacement or refund.

Return Process:

• To start a return, email us at Caincosmeticsokc@gmail.com with your order number and reason for the return.

• Once approved, you’ll receive return instructions.

Refunds:

Refunds will be issued to the original payment method within 5-7 business days of receiving your return.